Experience the ease of having sumptuous, freshly roasted coffee consistently delivered to your doorstep. We've designed our subscriptions to ensure your pantry is never devoid of fresh coffee.Mahalia Coffee understands the indispensable role of a daily coffee fix, and how it feels to run out of coffee on a lazy weekend. To mitigate such disappointments, we've introduced the Mahalia Coffee flexible coffee subscriptions. The sign-up process is as simple as can be. Follow the below four steps and start receiving coffee, tailored to your preferences, right at your door.
STEP 1 – CHOOSE YOUR COFFEE
Whether you're hooked on our universally adored Blend 2 for espresso or a devout Ethiopian filter drinker, all our blends are open for subscription in your choice of grind and in two sizes - 1kg and 250g.
Our coffee subscriptions are flexible, allowing you to subscribe to a single blend or an assortment of your most-loved ones.
STEP 2 – DECIDE YOUR DELIVERY FREQUENCY
Once you've settled on the blends you crave, it's time to determine your delivery frequency. Our subscriptions cater to all - from the casual coffee sipper to the steadfast caffeine devotee, offering deliveries on a fortnightly up to 6-weekly basis.
We only charge you when it’s time to fulfil your order. Remember, your initial order will be readied for delivery when you initiate your subscription. Thereafter, all your orders will be billed and processed according to the schedule you’ve determined.
STEP 3 – RELAX AND AWAIT YOUR FRESHLY ROASTED COFFEE
Once you've completed these steps, all you need to do is to relax and anticipate the arrival of your first order. You will receive a confirmation email whenever an order is about to be billed, then 24 hours later charged and processed, as well as if there are any alterations or issues with your subscription.
FULL CONTROL WITH OUR USER-FRIENDLY FEATURES
Adding a layer of convenience and control, we offer a variety of options to manage your subscription:
- 'Cancel Subscription' button to end your subscription.
- 'Order Now' button for immediate placement of a recurring order.
- 'Skip Order' button to bypass the upcoming order.
- Pause and resume subscription as needed.
- Alter the shipping frequency according to your requirement, particularly useful if you're on a holiday and require a delayed delivery.
- Edit the quantities of your ordered product and add a new or one-time products to your subscription.
- Delete products from your subscription.
- Change the shipping address.
- Add notes or requests to your upcoming order.
HOW TO ACCESS THE ABOVE OPTIONS WITHIN YOUR ACCOUNT
1. Click on the blue button 'Manage Subscription', on the left of the page, under your address.
2. Then click the blue button 'See More Details', on the right of the page.
3. Now you are at the details page to make the changes you wish to do.
And there you have it! No rigid rules or fixed-term obligations, just easy, delightful, freshly roasted coffee delivered to your door, under your control.